Privacy Policy

Last Updated: April 4, 2026

Introduction

Cela Jewels ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or contact our services. By using our site, you consent to these practices.

Information We Collect

Personal Information

We collect information that identifies you when you:

  • Create an account or newsletter subscription
  • Place an order for watches or jewelry
  • Contact us via email, phone, or contact form
  • Schedule appointments or request sourcing

Data includes: Name, email, phone, shipping/billing address, payment details, watch/jewelry preferences.

Automatic Collection

When you visit our site, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website and exit pages
  • Cookies and usage analytics

Payment Information

We collect payment details only to process transactions. Credit card numbers are encrypted and handled by trusted payment processors (Stripe, PayPal). We do not store full card details.

How We Use Your Information

We use your information to:

  • Process and ship watch/jewelry orders
  • Communicate order status and updates
  • Provide customer service and support
  • Send promotional offers (with opt-out option)
  • Prevent fraud and verify identity
  • Improve site functionality and user experience

Information Sharing

Service Providers

We share information with trusted partners who assist our business:

  • Shipping carriers (FedEx, UPS)
  • Payment processors (Stripe, PayPal)
  • Marketing platforms (Mailchimp, Google Analytics)
  • Website hosting and security providers

Legal Requirements

We may disclose information if required by law, such as:

  • Court orders or subpoenas
  • Fraud prevention or investigation
  • Government requests or tax compliance

No Data Sales

We never sell your personal information to third parties.

Cookies & Tracking

Our Cookie Policy details cookie usage. You can manage preferences via browser settings or our Cookie Preferences link. Opting out may limit site functionality.

Your Rights & Choices

Access & Correction

Request access to your personal data or correct inaccuracies by emailing us. We'll respond within 30 days.

Deletion

Request deletion of your data, subject to legal retention requirements for orders and transactions.

Opt-Out

Unsubscribe from marketing emails via the "Unsubscribe" link. Opt-out doesn't affect order communications.

Do Not Track

We honor browser Do Not Track signals where technically feasible.

Data Security

We use industry-standard encryption (SSL/TLS), firewalls, and access controls to protect your information. While no system is 100% secure, we maintain rigorous safeguards.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

International Visitors

Our site is hosted in the United States. International visitors consent to data transfer to and processing in the U.S.

Third-Party Links

Our site contains links to third-party sites (payment processors, shipping). We are not responsible for their privacy practices.

California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to know what data we collect
  • Right to delete personal information
  • Right to opt-out of data sales (we don't sell data)

Contact us to exercise these rights.

Changes to This Policy

We may update this Privacy Policy. Material changes will be posted here with a revised "Last Updated" date. Continued site use constitutes acceptance.

Contact Us

Questions about privacy? Reach our Data Protection Officer:

Cela Jewels
Celajewelsllc@gmail.com
(516) 312-8863
48 West 48th Street, Suite 906
New York, NY 10036

Effective Date

This Privacy Policy is effective April 4, 2026.