Watch Repair & Restoration
Return your Rolex, Patek Philippe, or Audemars Piguet
to factory-fresh condition with Cela Jewels' expert repair and restoration services.
Factory-Level Service from NYC Experts
Precision Repair, Masterful Restoration
We specialize in comprehensive servicing for luxury watches—everything from basic battery replacement and water resistance testing to full overhaul of chronograph movements and vintage restoration. Whether your Rolex needs a new bezel, your Patek requires mainspring service, or your AP demands polishing, our specialists handle every detail.
Located at 48 West 48th Street in NYC's Diamond District, we work with authorized service centers for brand warranty preservation while offering faster turnaround than manufacturer programs. Complete disassembly, ultrasonic cleaning, lubrication, timing regulation, and pressure testing ensure your watch performs like new.
From Diagnosis to Flawless Performance
4 Simple Steps to Perfect Service
Frequently Asked Questions
What services do you provide for luxury watches?
Full service (disassembly, cleaning, lubrication, regulation), water resistance testing, battery replacement, bracelet polishing, crystal/glasse replacement, bezel repair, movement overhaul, and vintage restoration.
How long does watch service typically take?
Routine service: 5-10 business days. Complex repairs or parts ordering: 2-6 weeks. Expedited service available.
Do you use genuine manufacturer parts?
Yes—100% OEM parts sourced through authorized channels. We never compromise with aftermarket components.
Will servicing affect my watch's warranty?
We coordinate with authorized service centers to preserve factory warranty when applicable. Independent service doesn't void existing warranties.
How much does servicing cost?
Complete service starts at $650* for automatic watches, $950+ for chronographs/complications. Transparent quotes provided after assessment.
Do you service vintage or discontinued watches?
Absolutely—we specialize in restoring rare and discontinued references using period-correct parts and techniques.
What if my watch needs expensive parts?
We provide complete cost breakdown before service begins. No surprises—approve all parts and labor upfront.
Do you test water resistance after service?
Every serviced watch undergoes pressure testing to verify water resistance specifications are met.
Can you polish scratches off my watch case/bracelet?
Yes—light polishing available to remove surface scratches while preserving original factory finish proportions.
What warranty do you provide on repairs?
2-year service warranty covering parts and labor. Additional brand-specific warranties may apply.
Do you service non-Rolex/Patek watches?
Yes—we service all luxury brands including Cartier, Omega, Hublot, Richard Mille, and independents like FP Journe.
How should I ship my watch for service?
Use our prepaid, fully insured FedEx label. Remove personal items and include service request details.
Can I get a rush service option?
Priority service available (2-5 days) for emergency repairs when time is critical.
Diamond District Authority
Rigorous Authentication
Top Market Valuations
Full-Spectrum Services
Natural & Lab-Grown Diamonds
Pre-Owned Excellence
White-Glove Consignment
Nationwide Insured Shipping
Custom Design Mastery
Global Sourcing Network
Transparent Process
Diamond District Trust